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What do you say when advertising a hotel?

What do you say when advertising a hotel (1)

Ronnie Nguyen

September 12, 2024

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In Australia’s competitive hotel industry, effective advertising is key to standing out, especially when facing larger chains and OTAs. Targeted advertising helps drive direct bookings and reduce reliance on third-party platforms. 

Hotels can leverage digital marketing, especially hotel advertising, to attract both domestic and international travellers and increase visibility in this dynamic market.

What is Hotel Advertising?

Hotel advertising uses different marketing techniques to promote accommodations. Since most travellers now use the internet to search for and book hotels, digital advertising has become the most important tool. Hotels in Australia, whether in big cities like Sydney and Melbourne or rural destinations, need to creatively engage potential guests through online channels. 

While traditional methods like print ads are still used, digital advertising reaches a wider audience and offers more opportunities for interaction with potential customers.

Why is Hotel Advertising Important?

1. Build Brand Awareness: In a crowded market, brand recognition is essential. Ads should highlight what makes your hotel unique, such as a prime location near landmarks like the Sydney Opera House, or eco-friendly practices. Consistent advertising ensures that when travellers are ready to book, your hotel is front of mind.

2. Promote Special Offers: Advertising is crucial for promoting special deals and offers, such as “Stay 3 Nights, Pay for 2” or complimentary breakfast. Without ads, many travellers may never discover these perks. Promotions are especially effective during peak travel periods in Australia, like school holidays or major events like the Australian Open.

3. Attract Target Audiences: Different traveller types need different approaches. For example, families might be drawn to ads emphasising kid-friendly amenities, while business travellers could respond to promotions highlighting free Wi-Fi and proximity to corporate hubs. Understanding your audience – whether it’s domestic travellers, international tourists, or corporate clients – helps create more effective ads.

What do you say when advertising a hotel

4. Communicate Property Value: Advertising provides the perfect platform to showcase what makes your hotel special. Whether it’s luxury dining, award-winning spa services, or unique experiences like outback tours, ads allow you to communicate these offerings clearly and effectively.

5. Drive More Reservations: Increased visibility leads to more direct bookings. The more channels your hotel appears on – whether it’s search engines like Google, social media, or travel platforms – the more likely travellers will choose your property over competitors.

Best Advertising Channels for Hotels

Google Ads

Google Ads is one of the most effective ways for Australian hotels to capture the attention of travellers searching for accommodations. By using targeted keywords like “hotels near Bondi Beach,” properties can direct high-intent traffic to their booking pages. Google Hotel Ads, which show real-time availability and pricing, are especially valuable for capturing bookings.

Video Ads

Video ads are increasingly popular for engaging travellers. Platforms like YouTube, Facebook, and Instagram are ideal for showcasing your hotel’s best features through video content. Short, visually appealing videos highlighting rooms, amenities, and experiences can significantly boost engagement and interest.

Social Media Ads

With 4.9 billion social media users globally, many use these platforms to research travel. The choice of platform depends on your target audience. For instance, 38.5% of TikTok users are aged 18-24. To create effective social media ads, define success metrics like bookings, subscribers, or engagement (likes and comments).

How to Create Social Media Ads:

  • Facebook Ads:
    Use Facebook’s targeting tools to reach your ideal audience by location, interests, and behaviours. Create engaging ads with eye-catching visuals and clear goals like bookings or engagement. Ads Manager helps track performance.

What do you say when advertising a hotel

  • Instagram Ads:
    Focus on high-quality images and videos to showcase your property. Use Instagram Stories and carousel ads to offer virtual tours. Set up and manage Instagram ads through Facebook’s Ad Manager.
  • TikTok Ads:
    Create fun, authentic content showcasing behind-the-scenes or local attractions. Use trending hashtags and collaborate with influencers to increase visibility.

Retargeting Ads

Retargeting ads are a powerful tool for converting guests who previously visited your website but didn’t complete a booking. These ads serve as a reminder and can offer additional incentives to encourage users to finalise their booking. With click-through rates far higher than traditional display ads, retargeting ensures that your property stays top of mind.

Print Ads

Though digital ads are now dominant, print advertising can still be effective, especially for luxury hotels. Ads in travel magazines, regional brochures, or high-end publications can capture the attention of affluent travellers looking for premium experiences. For example, a hotel in the Blue Mountains could feature in a regional tourism guide to appeal to nature enthusiasts and weekend travellers.

8 Tips for Creating Effective Hotel Ads

  1. Identify Your Target Audience: Define who your ideal guest is – whether they are leisure travellers, business guests, or families – and tailor your ads to speak directly to their needs.
  2. Define Your Budget: Advertising costs vary by platform. Google Ads might require a higher budget, while organic social media posts or retargeting ads can be more affordable. Set a clear budget to ensure you allocate funds effectively.
  3. Use a Multichannel Approach: Don’t rely solely on one platform. Diversify your efforts across Google Ads, social media, retargeting, and print to reach guests at different touchpoints in their booking journey.
  4. Develop Valuable Content: Showcase what makes your hotel special through high-quality visuals, clear messaging, and compelling offers that entice guests to book. Highlighting unique amenities or services will capture attention.
  5. Adjust for Seasonality: Tailor your ads to the time of year. In Australia, summer holidays and festivals like Vivid Sydney offer perfect opportunities for targeted campaigns, while quieter months may need more aggressive promotions to fill rooms.
    What do you say when advertising a hotel - google ads
  6. Incorporate User-Generated Content: Featuring guest reviews, photos, or videos can build trust and encourage more bookings. User-generated content is authentic and resonates strongly with potential guests.
  7. Market Your Location: Promote not just your hotel, but your area as well. If your hotel is near iconic sites or natural wonders, highlight these in your ads. For example, a property near the Great Barrier Reef should emphasise proximity to the reef and other outdoor activities.
  8. Test and Optimise: Continuously test different ad formats, messaging, and images to forecast and see what resonates most with your audience. A/B testing can help you refine your campaigns for maximum effectiveness.

Conclusion

Hotel advertising is a powerful tool for driving direct bookings and building brand awareness in a competitive market. By leveraging a multichannel approach – including Google Ads, video content, and social media – Australian hotels can effectively reach travellers and increase bookings. At Heads On Pillows, we specialise in digital marketing strategies designed for the hotel industry. Let us help you create engaging ads that capture the attention of your target audience and drive results.

 

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